Docs Checks and reports
Uploading a video
What you can upload, and what to do if an upload doesn't work.
Updated November 2026
Supported formats
MP4, MOV and WebM.
Size and length
| Plan | Longest video | Largest file |
|---|---|---|
| Free | 60 seconds | 1 GB |
| Paid plans | 5 minutes | 2 GB |
Adding your caption
Paste the caption and hashtags you plan to post. They are checked too, for things like engagement bait and missing #ad labels.
Checking several platforms
On paid plans you can check one video against every platform you post to. Each platform after the first adds 100 credits, and the upload screen shows the total before you start. The Free plan checks one platform at a time.
Upload problems
- Check the file is MP4, MOV or WebM.
- Check it's within your plan's size and length limits.
- Try again on a stable connection, and keep the page open while it uploads.
- Still stuck? Contact support.
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